Privacy Policy

1. Introduction

AIPostMockup ("we," "us," or "our") operates the website aipostmockup.com (the "Service"). AIPostMockup is an AI-powered social media mockup generator that helps users create realistic post previews for LinkedIn, Instagram, Twitter/X, Facebook, and other platforms.

This Privacy Policy explains in detail how we collect, use, disclose, store, and safeguard your information when you visit our website, create an account, use our AI-powered mockup generation tools, or interact with any other aspect of the Service. We are committed to protecting your privacy and handling your data transparently, responsibly, and in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Please read this Privacy Policy carefully before using the Service. By accessing or using AIPostMockup, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you must discontinue use of the Service immediately.

This Privacy Policy applies to all users of the Service, including visitors who do not create an account, registered users with free accounts, and subscribers to our paid plans. It covers information collected through our website, APIs, and any related services or tools we provide.

2. Information We Collect

We collect several types of information from and about users of our Service. The categories of information we collect include personal information you provide directly to us, data generated automatically through your use of the Service, content you create or submit, and technical information about your device and connection.

2.1 Personal Information

When you create an account, subscribe to a paid plan, or otherwise interact with our Service, we may collect the following personal information:

• Email address — used for account creation, authentication, password recovery, and communication
• Full name — if provided during registration or in your profile settings
• Profile picture or avatar — if you choose to upload one
• Payment and billing information — such as credit card details, billing address, and transaction history, processed securely through our third-party payment processor (Stripe)
• Account preferences — including notification settings, language preferences, and default mockup configurations
• Communication data — such as messages you send to our support team, feedback you provide, and survey responses

2.2 Usage Data

We automatically collect certain information when you access and use our Service. This usage data helps us understand how users interact with AIPostMockup and enables us to improve the platform:

• Pages visited, time spent on each page, and navigation patterns
• Features used, including which AI engines and templates are selected
• Frequency and duration of sessions
• Referring website or source that directed you to our Service
• Search queries entered within the Service
• Click patterns, scroll depth, and interaction events
• Error logs and performance data
• Credit usage and generation history (number of mockups created)

2.3 Content Data

When you use our AI mockup generator, we process the content you submit to generate social media mockups. This content data may include:

• Text, keywords, prompts, and captions you provide for mockup generation
• Configuration preferences such as platform selection, tone, and style
• Images or media you upload for use in mockups
• Generated mockup outputs and associated metadata
• Saved templates and draft configurations

Content data is used solely to provide the Service to you and is not shared with third parties except as necessary to generate your mockups through our AI service providers.

2.4 Device and Technical Information

We automatically collect technical information about the device and connection you use to access our Service:

• IP address and approximate geographic location (city/country level)
• Browser type and version (e.g., Chrome 120, Safari 17)
• Operating system (e.g., Windows 11, macOS 14, iOS 17)
• Device type (desktop, tablet, or mobile)
• Screen resolution and viewport dimensions
• Language and locale settings
• Time zone

3. How We Use Your Information

We use the information we collect for a variety of purposes, all of which are essential to providing, maintaining, and improving the AIPostMockup Service. Specifically, we use your information to:

• Provide and operate the Service — including processing your inputs through our AI engines, generating mockups, and delivering results to your account
• Process transactions and manage billing — including handling subscription payments, credit purchases, plan upgrades and downgrades, invoicing, and refund processing through our payment processor
• Create and manage your account — including authentication, account recovery, and maintaining your user profile and preferences
• Improve and personalize the user experience — by analyzing usage patterns, optimizing the user interface, and tailoring content recommendations based on your activity
• Develop new features and services — by understanding how users interact with existing features and identifying opportunities for enhancement
• Communicate with you — including sending account notifications, service updates, security alerts, billing confirmations, and responding to your support requests
• Send marketing communications — with your explicit consent, we may send you promotional emails about new features, special offers, and content that may interest you. You can opt out at any time
• Display advertisements — we use third-party advertising partners, including Google AdSense, to serve relevant advertisements on our Service, particularly to users on free plans
• Perform analytics and research — using aggregated and anonymized data to understand usage trends, measure the effectiveness of our features, and conduct internal research
• Detect and prevent fraud — including identifying and blocking suspicious activity, preventing abuse of the Service, and protecting against unauthorized access to accounts
• Ensure security and integrity — by monitoring for security threats, maintaining system uptime, and addressing technical issues promptly
• Comply with legal obligations — including responding to lawful requests from law enforcement or regulatory bodies, and fulfilling our obligations under applicable data protection laws
• Enforce our terms and policies — including investigating potential violations of our Terms of Service and taking appropriate action

We will not use your personal information for purposes materially different from those described above without first notifying you and, where required by law, obtaining your consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service, analyze usage, and serve targeted advertisements. Cookies are small text files stored on your device by your web browser. We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Service to function properly. They enable core functionalities such as authentication, session management, security features, and load balancing. Without these cookies, the Service cannot operate as intended. These cookies do not require your consent.
• Performance and Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent, error messages, and navigation patterns. We use Google Analytics (GA4) to gather this data. The information is aggregated and used to improve the Service.
• Advertising Cookies: These cookies are set by our advertising partners, including Google AdSense, to serve relevant advertisements to you. They track your browsing activity across websites to build a profile of your interests and show you targeted ads. For more information, see the Google AdSense and Advertising section below.
• Functionality and Preference Cookies: These cookies remember your settings and preferences, such as your language choice, default mockup platform, and display preferences, to provide a more personalized experience.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of our Service and limit your ability to use certain features.

For more detailed information about the specific cookies we use, their purposes, and how to manage your cookie preferences, please visit our Cookie Policy.

5. Google AdSense and Advertising

AIPostMockup uses Google AdSense, a third-party advertising service provided by Google LLC, to display advertisements on our Service. Google AdSense serves ads to our users and may use cookies and web beacons to collect information for the purpose of serving targeted advertisements that are relevant to you.

How Google uses your data for advertising: Google, as a third-party vendor, uses cookies to serve ads on AIPostMockup. Google's use of the DoubleClick DART cookie and other advertising cookies enables it and its partners to serve ads to you based on your visits to AIPostMockup and other websites on the Internet. These cookies allow Google to track your browsing behavior across multiple sites that use Google's advertising network in order to display personalized advertisements.

Information collected by Google AdSense: Through advertising cookies, Google may collect the following types of information:

• Your IP address and approximate geographic location
• Pages you visit on AIPostMockup and other websites in Google's ad network
• The types of content you view and interact with
• Your search queries and browsing history
• Device information, browser type, and operating system
• Ad interactions, including clicks and impressions

We participate in the Google AdSense program. Google uses cookies (including DoubleClick cookies) to serve ads based on your prior visits to our website and other websites on the Internet. You may opt out of personalized advertising by visiting https://www.google.com/settings/ads. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website.

Opting out of personalized advertising: You can opt out of personalized advertising by Google by visiting Google Ads Settings (adssettings.google.com). You may also opt out of third-party vendor cookies for personalized advertising by visiting www.aboutads.info/choices/ or optout.networkadvertising.org.

For more information about how Google collects and uses data when you use our Service, please review Google's advertising policies and Google's Privacy Policy.

We are committed to complying with all applicable advertising regulations, including the EU ePrivacy Directive and Google's own policies regarding consent for personalized advertising. Where required, we obtain your consent before serving personalized ads.

6. Google Analytics

AIPostMockup uses Google Analytics 4 (GA4), a web analytics service provided by Google LLC, to help us understand how users interact with our Service. Google Analytics collects data through cookies and similar technologies and processes it to provide us with aggregated insights about website traffic and user behavior.

Data collected by Google Analytics:

• Number of users and sessions on our website
• Session duration, pages per session, and bounce rates
• Pages visited and user navigation flow
• Geographic location (country and city level)
• Device category, browser, operating system, and screen resolution
• Traffic source and medium (e.g., organic search, direct, referral, social)
• Events and conversions (e.g., account registrations, mockup generations, plan upgrades)
• User engagement metrics such as scroll depth and outbound clicks

Google Analytics 4 uses an event-based data model and does not rely on third-party cookies. GA4 uses first-party cookies and may use Google signals (if enabled) to associate browsing data with Google accounts of users who have opted in to ad personalization. We have configured Google Analytics to anonymize IP addresses where required by law.

You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on. For more information, please review Google's Privacy Policy.

7. Third-Party Services

We integrate with and use the following third-party services to operate and improve AIPostMockup. Each of these services may collect and process your data in accordance with their own privacy policies:

• Google AdSense — We use Google AdSense to display advertisements on our Service. Google may use cookies and tracking technologies to serve ads based on your interests and browsing history. See Section 5 above for detailed information. Privacy policy: policies.google.com/privacy
• Google Analytics (GA4) — We use Google Analytics for website traffic analysis, user behavior insights, and performance measurement. See Section 6 above for detailed information. Privacy policy: policies.google.com/privacy
• Cloudflare — We use Cloudflare for content delivery (CDN), DDoS protection, SSL/TLS encryption, and performance optimization. Cloudflare may process your IP address and certain request metadata to provide these security and performance services. Privacy policy: cloudflare.com/privacypolicy
• Stripe — We use Stripe as our payment processor for handling subscriptions, credit card transactions, and billing. Stripe collects and processes your payment information securely in accordance with PCI DSS standards. We do not store your full credit card details on our servers. Privacy policy: stripe.com/privacy
• AI Service Providers — We use third-party AI APIs (such as OpenAI and other providers) to power our mockup generation features. Content you submit for generation may be processed by these providers to produce your mockups. We have data processing agreements in place with our AI service providers to protect your data.

We carefully select third-party service providers and require them to handle your data in accordance with applicable data protection laws. We recommend reviewing the privacy policies of these third-party services for more information about their data practices.

8. Data Sharing and Disclosure

AIPostMockup does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Service providers: We share data with trusted third-party service providers who assist us in operating our Service, such as payment processors, hosting providers, email delivery services, and analytics platforms. These providers are bound by strict data processing agreements and may only use your data to perform services on our behalf.
• Advertising partners: We share certain data with advertising partners, including Google AdSense, to serve relevant advertisements. This data is typically collected through cookies and may include browsing behavior and device information.
• Legal requirements: We may disclose your information when required by law, subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Protection of rights: We may share information to investigate, prevent, or take action regarding potential violations of our Terms of Service, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
• Business transfers: In the event of a merger, acquisition, bankruptcy, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Service before your information is transferred and becomes subject to a different privacy policy.
• With your consent: We may share your information for any other purpose with your explicit consent.

We may also share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you. Such data is not subject to the restrictions of this Privacy Policy.

9. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption in transit: All data transmitted between your browser and our servers is encrypted using TLS/SSL (HTTPS)
• Encryption at rest: Sensitive data, including passwords, is encrypted using industry-standard encryption algorithms
• Secure authentication: We use hashed and salted password storage, and support secure authentication methods
• Access controls: Access to personal data is restricted to authorized personnel on a need-to-know basis
• Regular security assessments: We conduct periodic security reviews and vulnerability assessments
• DDoS protection: We use Cloudflare for distributed denial-of-service attack mitigation
• Monitoring: We continuously monitor our systems for suspicious activity and security incidents

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you become aware of any unauthorized access to your account, please contact us immediately at [email protected].

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. The specific retention periods depend on the type of data and the purpose for which it was collected:

• Account data: Retained for the lifetime of your account plus 30 days after account deletion
• Generated mockups and content: Retained for the lifetime of your account. You can delete individual mockups at any time through your dashboard
• Payment records: Retained for up to 7 years to comply with tax and accounting obligations
• Usage and analytics data: Retained in aggregated form for up to 26 months
• Support communications: Retained for up to 3 years after the last interaction
• Server logs: Automatically deleted after 90 days

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes such as fraud prevention. We may retain aggregated, anonymized data indefinitely for analytics and research purposes.

You can request early deletion of your data at any time by contacting us. See the "Your Rights Under GDPR" and "Your Rights Under CCPA" sections below for more information about your data deletion rights.

11. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) and applicable local data protection laws:

• Right of Access (Article 15): You have the right to request a copy of the personal data we hold about you, along with information about how we process it, the purposes of processing, and the categories of recipients.
• Right to Rectification (Article 16): You have the right to request that we correct any inaccurate or incomplete personal data we hold about you without undue delay.
• Right to Erasure (Article 17): Also known as the "right to be forgotten," you have the right to request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when the data has been unlawfully processed.
• Right to Restriction of Processing (Article 18): You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.
• Right to Data Portability (Article 20): You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format (such as JSON or CSV), and to transmit that data to another controller.
• Right to Object (Article 21): You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests if you have grounds relating to your particular situation.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection supervisory authority if you believe our processing of your personal data violates the GDPR.

Legal bases for processing: Our legal basis for processing your personal data depends on the specific context:

• Performance of a contract — to provide the Service you have signed up for
• Consent — for marketing communications and personalized advertising
• Legitimate interests — for analytics, service improvement, fraud prevention, and security
• Legal obligation — for tax, accounting, and regulatory compliance

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within 30 days, as required by law. We may need to verify your identity before fulfilling your request.

12. Your Rights Under CCPA

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions (such as data needed for legal compliance or completing transactions).
• Right to Correct: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale/Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information. AIPostMockup does not sell your personal information in the traditional sense. However, the use of advertising cookies by Google AdSense may constitute "sharing" under the CCPA. You can opt out by adjusting your cookie preferences or by visiting Google Ads Settings.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, provide a different level of quality, or suggest that you may receive different treatment for exercising your rights.

Categories of personal information collected in the past 12 months: Identifiers (name, email), commercial information (purchase history), internet activity (browsing, search history), geolocation data (approximate location), and inferences drawn from the above categories.

To exercise your CCPA rights, please contact us at [email protected]. We will verify your identity before processing your request and respond within 45 days as required by law.

13. Children's Privacy

AIPostMockup is not directed to individuals under the age of 13 (or under 16 in the European Economic Area). We do not knowingly collect personal information from children under 13 years of age. Our Service requires users to be at least 13 years old (or the minimum age required by applicable law in their jurisdiction) to create an account or use the platform.

If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records. This includes removing the associated account, generated content, and any related data.

If you are a parent or guardian and believe that your child under the age of 13 has provided us with personal information, please contact us immediately at [email protected] so that we can take appropriate action.

14. International Data Transfers

AIPostMockup operates globally, and your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Service, you acknowledge that your information may be transferred internationally.

When we transfer personal data from the European Economic Area, United Kingdom, or Switzerland to countries that have not been recognized as providing an adequate level of data protection, we rely on appropriate safeguards to protect your data, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data Processing Agreements with our service providers that include appropriate data protection obligations
• Adequacy decisions where the European Commission has determined that a country provides adequate data protection
• Your explicit consent where no other safeguard is available and you have been informed of the risks

Our third-party service providers, including Google (for Analytics and AdSense), Stripe (for payments), and Cloudflare (for CDN and security), maintain their own data transfer mechanisms and certifications. We ensure that all international transfers comply with applicable data protection laws.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes to this Privacy Policy, we will update the "Last updated" date at the top of this page.

For material changes that significantly affect how we collect, use, or share your personal information, we will provide prominent notice by one or more of the following methods:

• Displaying a prominent banner or notification on our website
• Sending an email notification to the address associated with your account
• Posting an announcement within your account dashboard

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated Privacy Policy, you must stop using the Service and may request deletion of your account and personal data.

16. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, our data practices, or if you wish to exercise your data protection rights, please do not hesitate to contact us through any of the following methods:

• Privacy inquiries: [email protected]
• General support: [email protected]
• Security issues: [email protected]
• Contact page: aipostmockup.com/contact
• Website: aipostmockup.com

We will make every effort to respond to your inquiry within 30 days. If you are located in the EEA and believe that your data protection rights have been violated, you have the right to lodge a complaint with your local data protection supervisory authority.